Patient Billing
For your convenience, we accept checks, cash, Visa, MasterCard, Discover, and CareCredit. Payment is due at the time of service unless other arrangements have been made in advance. If you have questions regarding your account, please contact Cassy at 920-499-6244. Many times, a simple phone call will clear up any misunderstandings.
Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage.
As a complimentary service, we will bill your insurance company for you. Please be sure to present your most recent insurance information each time you visit us so we can help you receive your full insurance benefits. Also, remember that the expected payment you're your insurance company is only an estimate and you will be responsible for any portion remaining. Your insurance is a contract between you and your insurance company and the benefits they pay have been negotiated in that contract.
We will send you a monthly statement. Keep in mind that most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. We will be happy to check into the status of your claim. Your prompt remittance is always appreciated.
Divorce and Billing
We understand that many children live in more than one home because of divorce. We make every effort to make it easy for parents who desire great dental care for their children to come here. We know many issues arise in divorce cases, but our policy is simple. Ultimately, the parent who brings the child in for visits and signs the financial agreement will be considered the responsible party and will receive billing statements and other communications. We will always try to work with you the best we can in this situation. Again, a simple phone call will help clear up any questions or concerns you may have.
About CareCredit
CareCredit is a leading patient payment program that offers you a way to finance your dental and healthcare needs with interest-free programs and payment plans. If offers a convenient way to help you pay for treatments and procedures your insurance doesn't cover - it puts the decision for your care in your hands. It takes only minutes to apply and you will find out immediately if you are approved. Call our office (920-499-6244) to learn how CareCredit works, or apply online.
